If your S7 Airlines flight was delayed by more than 3 hours or cancelled with less than 14 days’ notice, you may be owed €250 to €600 — regardless of what the ticket cost.
Updated 23 September 2026 · FlightFund editorial team
S7 Airlines is not registered in the EU. The regulation only applies to flights departing from an EU/EEA airport. The reverse direction is not covered.
Country of registration: Russia. Main hubs: Moscow Domodedovo, Novosibirsk.
Russia’s largest private carrier. Claims go directly to the airline; if refused, the dispute proceeds under consumer protection law, which allows moral damages on top of the delay penalty.
| Flight distance | Delay 3–4 hours | Delay 4+ hours or cancellation |
|---|---|---|
| up to 1,500 km | €250 | €250 |
| 1,500 – 3,500 km | €400 | €400 |
| over 3,500 km | €300 | €600 |
Full table: UK261 amounts, real routes and the 50% reduction rule →
Paid per passenger holding a separate ticket, children included
Domestic Russian flights are governed by Article 120 of the Russian Air Code: 25% of the minimum wage per hour of delay, capped at 50% of the ticket price. The limitation period is 3 years.
Only “extraordinary circumstances” release a carrier: dangerous weather, air traffic control strikes, airspace closures, security requirements, bird strikes.
These do not and compensation remains due: aircraft technical faults, strikes by the airline’s own staff, scheduling problems, late crew, overbooking.
According to the AirHelp report, roughly 52% of rejections turn out to be unjustified — carriers most often cite weather where the real cause was a technical fault. Court of Justice case law on refusals.
What to write if S7 Airlines refuses anyway: 15 refusal wordings analysed →
The fee is deducted only from the compensation recovered. No payout — no fee.
The period depends on the jurisdiction where the carrier is registered. For flights from the EU, follow the law of the country of departure.
At arrival — from the moment the aircraft door opens at the final destination (Court of Justice, C-452/13).
Yes, the amount depends only on flight distance, not on the fare.
A refusal is not the final word. According to AirHelp, 52% of rejections turn out to be unjustified. Ask the airline to state the exact cause in writing and to document it, then escalate to the national enforcement body of the carrier's country of registration.
Base airports and key destinations for S7 Airlines. Each airport page covers the rules for departures from there and the local enforcement body.