flydubai flight delay compensation

If your flydubai flight was delayed by more than 3 hours or cancelled with less than 14 days’ notice, you may be owed €250 to €600 — regardless of what the ticket cost.

Updated 23 September 2026 · FlightFund editorial team

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Does EU261 apply to flydubai flights?

flydubai is not registered in the EU. The regulation only applies to flights departing from an EU/EEA airport. The reverse direction is not covered.

Country of registration: United Arab Emirates. Main hubs: Dubai.

A UAE budget carrier flying extensively to Russia and the CIS. Like Emirates it is covered only when departing the EU; Dubai–Moscow routes fall outside the European regulation.

How much is paid

Flight distanceDelay 3–4 hoursDelay 4+ hours or cancellation
up to 1,500 km€250€250
1,500 – 3,500 km€400€400
over 3,500 km€300€600

Full table: UK261 amounts, real routes and the 50% reduction rule →

Paid per passenger holding a separate ticket, children included

How long you have to claim against flydubai

The UAE does not apply EU261. Passenger rights are governed by GCAA rules and the contract of carriage. EU compensation is possible only if the flight departed from an EU airport.

When flydubai may lawfully refuse

Only “extraordinary circumstances” release a carrier: dangerous weather, air traffic control strikes, airspace closures, security requirements, bird strikes.

These do not and compensation remains due: aircraft technical faults, strikes by the airline’s own staff, scheduling problems, late crew, overbooking.

According to the AirHelp report, roughly 52% of rejections turn out to be unjustified — carriers most often cite weather where the real cause was a technical fault. Court of Justice case law on refusals.

What to write if flydubai refuses anyway: 15 refusal wordings analysed →

How to claim

  1. By yourself. A claim through the form on the flydubai website with your boarding pass and proof of delay attached. Free, but it takes a month or more and often ends in a form-letter refusal. Step-by-step guide and claim template.
  2. Through a claim service. The service checks the flight against its own databases, handles correspondence and goes to court if needed. The fee is deducted only from the recovery. compare service fees.
File a claim in 3 minutes

The fee is deducted only from the compensation recovered. No payout — no fee.

Frequently asked questions

How long do I have to file a claim for a flydubai flight?

The period depends on the jurisdiction where the carrier is registered. For flights from the EU, follow the law of the country of departure.

Is the delay measured at departure or arrival?

At arrival — from the moment the aircraft door opens at the final destination (Court of Justice, C-452/13).

Is compensation paid on a discounted ticket?

Yes, the amount depends only on flight distance, not on the fare.

What if flydubai refuses to pay?

A refusal is not the final word. According to AirHelp, 52% of rejections turn out to be unjustified. Ask the airline to state the exact cause in writing and to document it, then escalate to the national enforcement body of the carrier's country of registration.

Airports flydubai flies from

Base airports and key destinations for flydubai. Each airport page covers the rules for departures from there and the local enforcement body.

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