A wildcat strike by the carrier’s own staff, triggered by a surprise restructuring announcement, was not recognised as an extraordinary circumstance. The Court held that disputes with one’s own workforce fall within a carrier’s ordinary management risk, and read the regulation so as to give passengers the highest level of protection.
These summaries are provided for understanding and do not replace legal advice. Full texts are available in the EUR-Lex database by case number.
The fee is deducted only from the compensation recovered. No payout — no fee.