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C-11/112013Folkerts Ruled for the passenger

Connections are judged by the final destination

Where flights are booked under a single reservation, compensation depends on the delay at the final destination, not on the delay of an individual segment. Even a short delay on the first leg that causes a missed connection and hours of final delay gives a full entitlement.

Why it matters: A refusal saying "the first flight was only an hour late" is unlawful if it made you arrive 3+ hours late at your final destination.

These summaries are provided for understanding and do not replace legal advice. Full texts are available in the EUR-Lex database by case number.

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The fee is deducted only from the compensation recovered. No payout — no fee.

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