Home → Airports → Istanbul

Flight delays at Istanbul

Istanbul, Türkiye · code IST. What passengers are entitled to when a flight is delayed or cancelled, and how to claim.

Check your flight in a minute

Which rules apply

Istanbul is located outside the EU. EU261 applies here only to flights operated by EU/EEA registered carriers heading into the Union.

A major transit hub between Europe and Asia. For passengers connecting in Istanbul the decisive question is where the journey began: if at an EU airport on a single booking, the regulation covers the whole trip.

How much is paid

Flight distance	Delay 3–4 hours	Delay 4+ hours or cancellation
up to 1,500 km	€250	€250
1,500 – 3,500 km	€400	€400
over 3,500 km	€300	€600

Paid per passenger holding a separate ticket, children included

What to do during a delay

Photograph the departures board showing the actual time and status
Keep your boarding pass and request written confirmation of the delay
Ask for meals and drinks — this is the carrier’s duty, not a goodwill gesture
Keep receipts if you had to pay yourself
Check your entitlement and file a claim

File a claim in 3 minutes

The fee is deducted only from the compensation recovered. No payout — no fee.

Frequently asked questions

Is compensation due for a delayed flight from Istanbul?

It depends on where the departure airport is and who operates the flight — check with the calculator.

What is owed besides money?

Meals, drinks, communication and, if an overnight stay is needed, a hotel with transfers. These rights apply even when cash compensation is not due.

← All airports Antalya Dubai Berlin Brandenburg Frankfurt Munich Paris Charles de Gaulle